Refund Policy
At IPTV OTT, we strive to provide high-quality IPTV streaming services that meet your expectations. Please read our refund policy carefully before making a purchase.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all new subscriptions. If you are not satisfied with our service within the first 7 days of your purchase, you may request a full refund by contacting our support team at support@iptvott.com.
To be eligible for a refund, you must submit your refund request within the 7-day period following your purchase date. Refunds requested after this period will not be processed.
2. Refund Process
To request a refund, please email our support team with your order details and reason for the refund. Our team will review your request and respond within 48 hours.
If your refund is approved, the amount will be returned using the original payment method within 5–7 business days.
3. Non-Refundable Cases
Refunds will not be provided for:
Subscription cancellations made after the 7-day guarantee period.
Service interruptions caused by factors outside of IPTV OTT’s control, such as internet outages or device compatibility issues.
Account suspensions or terminations due to violations of Terms of Service.
4. Changes to Refund Policy
IPTV OTT reserves the right to modify or update this Refund Policy at any time. Updated policies will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
5. Contact Us
For refund requests or questions about this Refund Policy, please contact:
📧 Email: support@iptvott.com
By subscribing to IPTV OTT, you acknowledge that you have read and agree to this Refund Policy.